Quick Answer: How Do I Request Refund On EBay?

Can I get my money back if I get scammed on eBay?

eBay Money Back Guarantee means you’re protected if the item you ordered didn’t arrive, is faulty or damaged, or doesn’t match the listing.

You’ll get your money back.

For all the details of how the eBay Money Back Guarantee works, please see our full policy guidelines below..

Do I have to refund shipping on eBay?

Even if you aren’t enrolled in hassle free returns, you don’t have to refund the original shipping cost when the return is due to remorse. You should refund the entire amount originally paid by the buyer. … Because the return reason is not a seller error, the buyer should pay to return.

What happens if you dont refund a buyer on eBay?

If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. … If the item is damaged, faulty, or doesn’t match the listing description, they’re covered by the eBay Money Back Guarantee, and you’ll have to refund them or replace the item, even if you don’t offer returns.

How long do eBay refunds take to process?

The seller should issue a refund within two business days from receiving and inspecting the returned product. The refund will be credited to the original payment method. Banks and credit card issuers might take up to 30 days from receiving a refund to transfer it to your balance.

Is it easy to get scammed on eBay?

Getting scammed as an eBay buyer. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Remember that if an offer looks too good to be true, it probably is. Here are three of the most common eBay scams for eBay buyers.

Can eBay sellers steal your money?

Does ebay let sellers steal money? No, eBay doesn’t let sellers take your money and fail to deliver your item.

How do I request a partial refund on eBay?

To offer a partial refund:Go to your Returns dashboard – opens in new window or tab.Select View return details beside the item.Select Offer a partial refund and then Continue.Enter the amount you wish to offer the buyer.You can choose to add a message to the buyer.Select Send offer.

How do refunds work on eBay?

Get your refund Once the seller receives the item back from you, or once they’ve agreed to refund you and let you keep the item, they have 2 business days to issue your refund. When they do, you’ll receive an email letting you know. It usually takes 3 to 5 business days for a PayPal refund to go through.

What to do if a seller refuses to refund?

If someone refuses to give a refund, but you feel you’re entitled to one, you can open a dispute if you didn’t receive your item yet or you received something that doesn’t match the seller’s description. (You may open a dispute within 180 days of payment. Click on the payment in your Activity to see the details.)

Can Paypal force you to refund?

You can request a refund of a completed payment by sending the seller an email. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund. You can request a refund up to 180 days after you pay for your item.

What happens if you dont refund a buyer on Paypal?

Re: What happens if the seller has no funds to issue refund? as soon as you open a case,PAYPAL/ebay will withhold the amount from her paypal account,but often seller does not have much money in her PAYPAL account,so Paypal will give her days to transfer fund into her Paypal account to refund you.

How do I get a refund through eBay?

How to Get a Refund on eBayGo to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery).Verify that this is the item in question.Click Resolve a Problem.Answer the questions on the resulting page and you’ll get a link to report your case.

Can I refuse to give a refund on eBay?

Re: what happens if you refuse to issue a refund Copies (or fakes)are not allowed to be sold on ebay. The buyer will definately get the money back off of you on those grounds whether you want to give it back or not.